MASTERCLASS
Launch Customers Faster
with Onboarding Playbooks
Tuesday, March 22nd at 2pm Eastern / 11am Pacific
Meet the Experts
Tyler Chapman
Customer Success Lead
Passionate about bringing value & strategic guidance to customer relationships
Brandon Ramsey
Head of Customer Success
Supported $20B+ in Construction Volume
Ross Rich
CEO & Founder
Accord's CEO and ex-Stripe sales leader (from 0 to 300+ reps)
The secret to creating a seamless, repeatable onboarding experience and launching customers faster?
Playbooks.
What will be covered?
- How to ensure your deals don’t get stuck in signed - but not live
- How to document & iterate on your repeatable playbook
- Ideas for driving adoption across your CS team
