MASTERCLASS
Unlocking Customer Growth: Account Plan & Stakeholder Map Like a Pro
Join us on Zoom for a live masterclass Tuesday, July 11 at 1pm ET / 10am PT
Meet the Experts
Paige Arimond
Sr Director of Customer Success
Accomplished, client-obsessed leader with 13+ years in CS, account management, and support
Jonathan Sousa
CS Consultant and Founder
10+ years of experience building, scaling, and leading post-sales functions; customer success advisor for early-stage companies
Monica Perez
Head of Customer Success
Top 23 CS Leaders to Watch in 2023; experienced leader & CS advisor, formerly leading CS at Signeasy
Ian Russell
Head of Customer Success
Experienced, passionate customer success leader and advisor; previously Founding CS Lead at Loom
Deals aren’t done when they’re marked closed-won. Your customers are a key growth channel.
In this masterclass for customer success leaders, we’ll dive into tactics from multi-threading to aligning sales & CS to hit revenue targets.
Diving into topics like:
- How to successfully drive account expansion
- Aligning sales & success to drive business outcomes, not just get to signature
- Using multi-threading & account mapping to drive world class net retention (with an insider template shared with attendees!)
