Improve Onboarding & Time-to-Live
Get Customers to Value Faster
Increase NRR & activation rates and maximize efficiency across your CS team. Drive consistent onboardings and accelerate time-to-live with a repeatable process.
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Frictionless onboarding
Make onboarding easier for everyone
Give your new customers a clear path to successfully launching your solution. Collaborate on a timeline, assign owners & due dates, and share resources in one centralized workspace.
Launch velocity
Activate customers faster (and keep them longer)
Increase activation rates and accelerate time to value. Keep everyone in the loop by adding all the right stakeholders to your shared onboarding plan.
Repeatable process
Maximize your Customer Success team’s efficiency
Build a repeatable onboarding process that CSMs can follow and customize for every customer. Provide a consistent, professional onboarding experience that drives long-term customer success.
UserGems Accelerated Launch Velocity & Increased Efficiency
“Since Accord enabled us to create dedicated steps that work, I don’t have to worry about onboarding as much. I trust that the team is following the process.”
