This edition of our monthly product update includes Zoom support for Meeting Intelligence, fully overhauled CMS search, and a new tool for your Accord summary pages
TL;DR: This edition of our monthly product update includes Zoom support for Meeting Intelligence, CMS Smart Search, and Reportable Tables.
Your reps have customer conversations all day: discovery calls, demos, champion check-ins, executive briefings, and more. Zoom Revenue Accelerator turns those conversations into AI-generated summaries, coaching insights, and deal intelligence, helping teams quickly understand what happened and what matters most.
But understanding what happened is only half the job. Reps still need to translate those insights into action: building mutual action plans, aligning stakeholders, creating business cases, and following through on the next steps that move deals forward.
Too often that work is manual, disconnected, and time-consuming.
The Accord x Zoom integration turns Zoom call intelligence into customer-facing assets, personalized coaching, and proactive next steps, all grounded in your team's methodology.
Learn more about Meeting Intelligence and the Zoom integration
Until now, search in the Accord CMS was literal. It matched your terms against resource names, tags, metadata, and content.
That works when you know what you're looking for. It breaks down when you only know what you need. With traditional search, content libraries are only as effective as their organization, their naming convention, and the memory of everyone using them.
Smart Search reads the meaning behind a query instead of matching the characters in it. Describe your need the way you would say it out loud, "security review" or "handling pricing pushback," and the resource that best fits comes back even if nobody tagged or named it that way.
What changes?
CMS Smart Search is now live across the Accord CMS and anywhere that reads from your resource library.
Ask an implementation leader for the top risks across every live implementation in their book of business. It should take a minute, but usually it creates a fire drill. The data exists. Every team tracks it somewhere. The trouble is that every team tracks it differently.
Reportable Tables give revenue teams one standardized way to track and report on any data, metric, or record they need to capture. KPIs, open risks, migration status, whatever your team needs to report on at the next review.
Reportable Tables are simple:
Define the template once. Choose the columns you need and the data type for each.
Add it anywhere. Drop a Reportable Table into any Accord or Playbook the same way you add any other section to the summary tab.
Report on it. Each template gets its own report, showing every row across every Accord using that template.
Instead of using spreadsheets, custom CRM objects or other workarounds, your team can now track anything inside Accord, where the work already happens.
Learn more about Reportable Tables
That's August. Meeting Intelligence expanded to Zoom, a fully overhauled search experience, and a new tool for your Accord summary pages.
See you next month.
